Utilities
Centralized operations for water, gas and waste utilities.
Manage networks, assets, customer accounts, metering, field work, billing and service requests for water, gas and waste services.
Workspace / Network
Illustrative dataNetwork performance
Non-revenue water31%
Leaks reported42
Year on year-4 pts
Non-revenue water by zoneZone E: 21
Percent of water supplied
Operating challenges
Where operations typically come under strain.
Non-revenue water and gas losses are hard to pin down
Field work orders are tracked on paper
Customer complaints are slow to resolve
Coverage
Capabilities configured for the sector.
Network and asset register
Metering and consumption
Billing and collections
Field work orders
Customer service requests
Loss and performance reporting
Typical workflow
From first transaction to reporting, without hand-offs.
Watch the workflow run, or select a step. Each stage updates the next automatically.
Typical workflowStep 1 of 6
Related services
The services this sector relies on most.
Fixed Asset ManagementEvery asset tracked from purchase to disposal.Customer Relationship ManagementEvery customer, contact and conversation in one record.Fleet ManagementVehicles, drivers, fuel and maintenance managed in one place.Business IntelligenceLive dashboards and reports from operational data.
Discuss utilities with the team.
Share the goals and systems in place today and receive a practical starting point.